Privacy Policy
1. Introduction
Trader AI ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you use thetraderai.net (the "Platform").
We act as a data controller for the personal data you provide. This policy should be read together with our Terms of Service and Cookie Policy.
2. Information We Collect
2.1 Information You Provide
When you register for an account or interact with the Platform, we may collect:
- Identity data: first name, last name
- Contact data: email address
- Profile data: trading experience level, preferred markets
- Communication data: messages, queries, and feedback you send to us
2.2 Information Collected Automatically
When you visit the Platform, we automatically collect:
- Technical data: IP address, browser type, device information, operating system
- Usage data: pages visited, time spent, click patterns, referring URLs
- Cookie data: as described in our Cookie Policy
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain the Platform
- To create and manage your account
- To communicate with you about your account or Platform updates
- To improve and personalise your experience
- To analyse Platform usage and improve our services
- To comply with legal obligations
We do not sell your personal data to third parties.
4. Legal Basis for Processing
We process your data under the following lawful bases under UK GDPR:
- Consent: where you have given clear consent (e.g., marketing communications)
- Contract: where processing is necessary to perform our contract with you
- Legitimate interests: where we have a legitimate business interest that does not override your rights
- Legal obligation: where we must comply with applicable law
5. Data Sharing
We may share your data with:
- Service providers who assist us in operating the Platform (hosting, analytics, email delivery)
- Professional advisers (lawyers, auditors) where necessary
- Regulatory or law enforcement authorities where required by law
All third-party providers are contractually bound to protect your data and process it only on our instructions.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When you close your account, we will delete or anonymise your data within a reasonable period, unless legal obligations require otherwise.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including encryption, access controls, and regular security reviews.
8. Your Rights
Under UK data protection law, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise any of these rights, please contact us at the details below.
9. Cookies
We use cookies and similar technologies as described in our Cookie Policy. You can manage your cookie preferences through your browser settings.
10. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies independently.
11. International Transfers
Your data may be transferred and processed outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the Platform. Continued use of the Platform after changes constitutes acceptance of the updated policy.
13. Contact
For questions about this Privacy Policy or to exercise your data rights, contact us at:
Email: info@thetraderai.net
[Registered office address — placeholder]
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
Last updated: August 2026